Help center
How can we help?
Quick answers to the questions we hear most about finding doctors, booking visits, and using DoctorZone.
Finding the right doctor
Start from Find doctors and filter by specialty, or describe your symptom in the AI search on the home page. Each profile lists qualifications, experience, chambers with visiting hours, and fees so you can compare before you decide.
Not sure which specialty you need? Browse departments for a plain-language description of what each one treats.
Booking an appointment
Open a doctor profile, choose the chamber most convenient for you, and use the booking form to request a date. The chamber confirms your slot — DoctorZone never asks for advance payment.
If your preferred day is full, try another chamber on the same profile. Most doctors practice at two or more locations.
Suggesting an update
Spotted an old schedule, a changed fee, or a wrong phone number? Use the contact form and choose “Suggest a profile update”. Include the doctor name and what changed — we review every suggestion.
For doctors and hospitals
To claim a profile, correct credentials, or list a new chamber, contact us with your BMDC registration number (for doctors) or trade license (for facilities). Verification usually takes 2–3 working days.
Still stuck?
Send us a message through the contact page and we will get back within one working day. For urgent medical needs, please call your nearest hospital or the national emergency number 999.